Services
Everything technology touches, under one accountable roof.
Engagements are usually a blend rather than a single line item. Most start with an assessment, because it is hard to advise on an environment nobody has looked at closely.
Managed IT & support
Day-to-day technology looked after quietly: monitored endpoints, patching, backups, and a real person on the other end when something breaks.
- Monitoring and management agents on workstations and servers
- Operating system and third-party patching on a schedule you approve
- Remote support sessions, booked or on demand
- Backup and recovery configuration, with restores actually tested
- Microsoft 365 and Google Workspace administration
- Hardware and software procurement advice that is not tied to a reseller quota
Security & risk
Practical security for organisations that are not going to hire a security team. Reduce what is exposed, catch what gets through, and know what to do next.
- Email and phishing defence, including triage of suspicious messages staff report
- Security assessments of applications and infrastructure, delivered as a written report with severity-rated findings
- Penetration testing: external network and web-application engagements, human-led and scoped to a recognised methodology (PTES, NIST SP 800-115, OWASP), rated on CVSS, and closed with a retest
- Account hardening: multi-factor authentication, third-party app access reviews, admin role cleanup
- Staff awareness guidance and simulated phishing tests
- Endpoint protection and monitoring
- Support during and after an incident
Technology advisory
The senior perspective a small business rarely has in the room: what to build, what to buy, what to retire, and what a vendor is not telling you.
- Technology roadmap and budget planning
- Vendor and contract review before you sign
- Build-versus-buy analysis on software decisions
- Due diligence on tools, integrations, and the people selling them
- Standing in as the technical voice for a business without a CTO
Software & automation
When off-the-shelf does not fit, custom integrations and internal tooling, built properly, documented, and handed over.
- Integrations between the systems you already pay for
- Internal dashboards and reporting
- Workflow automation that removes manual re-keying
- Custom application development, delivered with Square Post Labs Inc.
How engagements are shaped
- Ongoing management
- A monthly arrangement covering monitoring, patching, backups, user administration, and support. Sized to your headcount and the systems actually in use, not a per-seat price list that assumes every business looks the same.
- Project work
- A migration, a security assessment, an integration, a platform move. Scoped and quoted before it starts, with the deliverable defined in writing.
- Advisory on retainer
- For businesses that have IT handled but no one senior to think with. Standing time each month for roadmap, vendor review, and the decisions that are expensive to get wrong.
Not sure which of these you need?
That is a normal place to start. A short call is usually enough to work out whether the problem is the tooling, the process, or something else entirely.